Welcoming and screening visitors
Greeting visitors, checking who they are here to see and signing them in.
What our concierge security officers do
GM Secure is a Romford-based security company supplying SIA-licensed officers across London and Essex. In reception and concierge roles, our officers typically provide the following.
Access control
Managing entry to the building, lifts and restricted areas.
Deliveries and post
Receiving and logging parcels and deliveries for residents or tenants.
Switchboard and enquiries
Answering enquiries and directing visitors and contractors.
Security awareness
Watching for unusual activity and reporting concerns.
Daily log
A written record of visitors, incidents and handovers.
Why choose GM Secure for concierge security
SIA-licensed officers
Officers hold a valid SIA licence for the role they work.
Smart, professional presentation
Officers arrive properly presented and briefed on your building.
Security and service together
One team covering both reception and security needs.
Buildings that use concierge security
Apartment blocks
Residential concierge desks.
Office buildings
Multi-tenant and corporate reception.
Hotels
Front-of-house and lobby security.
Serviced offices
Shared workspace reception.
Private residences
Gated and managed properties.
Student accommodation
Managed residences.
Retirement and supported housing
Managed residential sites.
Corporate headquarters
Reception and visitor management.
How to arrange concierge security
1
Tell us what you need
Call, WhatsApp or use the form. Give us the site, dates, hours and number of officers.
2
Receive a clear quote
We reply quickly with pricing and the licence and insurance details you need.
3
Officers arrive briefed
Your officers arrive on time, properly presented and briefed on the site and the duties required.
Concierge Security FAQs
What is the difference between a concierge and a security guard?
A concierge combines reception and visitor duties with security awareness. Our concierge officers are SIA licensed and cover both.
Do you cover hotels and residential buildings?
Yes. We supply officers for hotels, apartment blocks and other residential and commercial buildings.
Are your officers SIA licensed?
Yes. Officers hold a valid SIA licence for the role they work, and licences can be checked on the SIA public register.
Can you cover staff holidays and sickness?
Yes, subject to availability. Call us or send the details.
Which areas do you cover?
We are based in Romford, Essex. We supply security personnel across London, Essex and the whole of the UK.
Request a Free Concierge Security (Reception & Front of House) Quote
Tell us what you need and we will come back to you within 24 hours, usually sooner. No obligation. Urgent requests are considered subject to availability.