Privacy Policy, Terms & Conditions, and Company Policies
Company Number: 15623450
ICO Registration: ZB687885
Registered Office: Office 6429, 321-323 High Road, Chadwell Heath, Romford RM6 6AX, Essex, London UK
GM Secure Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
We may collect the following personal information:
We use your personal information for the following purposes:
Under GDPR, we process your personal data on the following legal bases:
We may share your information with:
We never sell your personal data to third parties.
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal requirements. Job applications are retained for 12 months. Client data is retained for 7 years for accounting purposes.
You have the following rights:
To exercise these rights, contact us at info@gmsecure.co.uk
We implement appropriate technical and organizational measures to protect your personal data, including encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, regular security assessments, and staff training on data protection.
Data Protection Officer
GM Secure Ltd
Email: info@gmsecure.co.uk
Phone: +44 794 782 2002
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
Last Updated: December 2024
By accessing our website or using our services, you agree to be bound by these Terms and Conditions.
GM Secure Ltd provides professional security services including manned guarding, mobile patrols, event security, CCTV monitoring, K9 security services, and facilities management.
All security services are subject to a formal service agreement specifying scope of services, fees, payment terms, duration, performance standards, and liability provisions.
Clients must provide accurate site information, notify us of requirement changes, ensure safe working conditions, provide site-specific training, and comply with health and safety regulations.
GM Secure Ltd maintains comprehensive public liability insurance, employers' liability insurance, and professional indemnity insurance. Our liability is limited to the extent permitted by law.
Either party may terminate services with written notice as specified in the service agreement. Immediate termination is permitted for material breach, non-payment, insolvency, or illegal activities.
Both parties agree to maintain confidentiality of sensitive information and not disclose proprietary information without consent.
These terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of English courts.
Last Updated: December 2024
GM Secure Ltd is committed to full compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
We process personal data in accordance with GDPR principles including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, and integrity and confidentiality.
GM Secure Ltd is registered with the Information Commissioner's Office (ICO) under registration number ZB687885.
We respect and facilitate all data subject rights under GDPR, including access, rectification, erasure, restriction, portability, and objection.
In the event of a data breach, we will notify the ICO within 72 hours where required, inform affected individuals without undue delay, take immediate steps to contain and remediate the breach, and conduct a full investigation.
We ensure all third-party data processors meet GDPR standards and have appropriate data processing agreements in place.
Last Updated: December 2024
GM Secure Ltd is committed to providing excellent service. We take all complaints seriously and aim to resolve issues promptly and fairly.
Contact us with details of your complaint:
Acknowledgement (Within 2 Working Days): We will acknowledge receipt of your complaint and provide a reference number.
Investigation (Within 5 Working Days): We will conduct a thorough investigation including reviewing incident reports, interviewing staff, and gathering information.
Resolution (Within 10 Working Days): We will provide a written response including investigation findings, actions taken, proposed resolution, and steps to prevent recurrence.
If you are not satisfied with our response, you can escalate to Senior Management, the Security Industry Authority (SIA) for licensing matters, or the Information Commissioner's Office (ICO) for data protection issues.
All complaints are treated confidentially and handled in accordance with GDPR regulations.
Last Updated: December 2024