Entrance and lobby presence
A smart, approachable officer at the door or in reception, greeting guests and noticing who comes and goes.
A hotel has to feel welcoming and be safe at the same time. Our officers keep an eye on entrances, bars and corridors, and deal with problems quietly so guests carry on with their stay.
Hotels are busy around the clock, so we agree your priorities first: who needs watching, when, and how visible you want officers to be.
A smart, approachable officer at the door or in reception, greeting guests and noticing who comes and goes.
SIA-licensed door supervisors for hotel bars, weddings and parties, managing entry, capacity and behaviour.
Officers on duty overnight, walking the floors, checking fire exits and car parks, and dealing with noise complaints.
Walking a guest or colleague to their car or room when asked, and responding if someone feels unsafe.
Access control and stewarding for conferences, launches and private functions held on your premises.
Written records of any incident, so your managers and insurers have the facts.
Officers dress smartly and speak politely. The aim is that guests feel looked after, not watched.
Cover can be a single event, regular weekends or ongoing nights, arranged to suit your trading pattern and subject to availability.
Officers hold a valid SIA licence for the role they work and are DBS checked and vetted. We carry public and employers liability insurance through Hiscox.
Reception and lobby presence in busy locations.
Discreet cover that suits a smaller, quieter property.
Door supervisors for evening trade.
Entry control and guest safety for big days.
Cover for properties with guests arriving at all hours.
Front-of-house and night presence for apartment-style stays.
Access control for delegates and exhibitors.
Site security while building works are under way.
Send us the hotel, the areas you are concerned about and the hours you need.
We confirm roles, numbers and dress, then send a clear quote with no hidden charges.
Briefed officers arrive on time and report to your duty manager.
Officers carrying out licensable security activities must hold the right SIA licence. Ours hold a valid licence for the role they work, and any licence can be checked on the SIA public register.
Yes. We supply SIA-licensed door supervisors for bars, function rooms and events, subject to availability.
Yes. Many bookings are single events. Tell us the date, the hours and the number of guests and we will confirm what we can provide.
Where the role allows, we can discuss officers in smart suits rather than a uniform. Tell us the look you want and we will confirm what is possible.
We handle urgent requests where we can, subject to availability. Call us or send the details and we will confirm quickly.
Tell us about your hotel and the cover you need. We will come back to you within 24 hours, usually sooner. No obligation.
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